Overview
Using the Configuration API
10 methods for your organization’s setup: agents, groups, tags, saved replies and webhooks.
Before you start
The Configuration API reads how your organization is set up: agents, groups, tags and saved replies, and manages webhooks. Each method is one POST to https://app.staging.mlive.chat/v1/configuration/action/<method> with a JSON body. Reads take a bot token; webhook methods are for admins signed in to the app.
Configuration API resources
| Resource | Methods |
|---|---|
| Agents | List agents, Get an agent |
| Groups | List groups |
| Tags | List tags |
| Canned responses | List canned responses |
| Webhooks | Register a webhook, List webhooks, Unregister a webhook, Turn a webhook on or off |
| Organization | Get the organization |