List canned responses

Saved replies you can use: shared ones, and your own private ones unless include_private is false.

POST/v1/configuration/action/list_canned_responses

curl -X POST 'https://app.staging.mlive.chat/v1/configuration/action/list_canned_responses' \
  -H "Authorization: Bearer $MLC_BOT_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{}'

const res = await fetch('https://app.staging.mlive.chat/v1/configuration/action/list_canned_responses', {
  method: 'POST',
  headers: {
    Authorization: `Bearer ${process.env.MLC_BOT_TOKEN}`,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({}),
});
const data = await res.json();

Response200

{
  "canned_responses": [
    {
      "id": "828aec20-b9c3-7700-80fb-c1e028342cc0",
      "text": "Orders ship within 1 business day.",
      "tags": [
        "tag"
      ],
      "group_id": 0,
      "is_private": true,
      "author_id": "19623f8a-8ab9-7d30-8c10-9ad66d67c87c",
      "created_at": "2026-11-13T09:30:00Z",
      "updated_at": "2026-11-13T09:30:00Z"
    }
  ],
  "found_canned_responses": 1,
  "next_page_id": "MjAyNi0xMS0xM1QwOTozMDowMFo"
}

Specifics

Method URL	`POST https://app.staging.mlive.chat/v1/configuration/action/list_canned_responses`
Who can call it	Bots, with a bot token (`mlcb_`), and signed-in agents.

Request body

application/json

group_idsarray of integer
include_privateboolean
Default true.
limitinteger
1 to 100. Default 100.
page_idstring

Response

200 · application/json

OK.

canned_responsesarray of LCCannedResponserequired
found_canned_responsesintegerrequired
next_page_idstring

Errors

default