Get a chat curl -X POST 'https://app.staging.mlive.chat/v1/agent/action/get_chat' \
-H "Authorization: Bearer $MLC_BOT_TOKEN" \
-H 'Content-Type: application/json' \
-d '{
"chat_id": "98c7f777-40e4-7888-8901-1999911daaaa"
}'
const res = await fetch('https://app.staging.mlive.chat/v1/agent/action/get_chat', {
method: 'POST',
headers: {
Authorization: `Bearer ${process.env.MLC_BOT_TOKEN}`,
'Content-Type': 'application/json',
},
body: JSON.stringify({
"chat_id": "98c7f777-40e4-7888-8901-1999911daaaa"
}),
});
const data = await res.json();
Response200
{
"id": "828aec20-b9c3-7700-80fb-c1e028342cc0",
"thread": {
"id": "828aec20-b9c3-7700-80fb-c1e028342cc0",
"created_at": "2026-11-13T09:30:00Z",
"active": true,
"user_ids": [
"749389f6-853a-76d0-85e2-43aaa689a084"
],
"events": [
{
"id": "828aec20-b9c3-7700-80fb-c1e028342cc0",
"created_at": "2026-11-13T07:57:41.512000Z",
"type": "message",
"text": "Orders ship within 1 business day.",
"author_id": "19623f8a-8ab9-7d30-8c10-9ad66d67c87c",
"visibility": "all",
"system_message_type": "handover_requested",
"name": "Nadia Rahman",
"url": "https://hooks.northwind.example/mlivechat",
"content_type": "application/pdf",
"size": 1,
"width": 1200,
"height": 800,
"properties": {}
}
],
"properties": {},
"access": {
"group_ids": [
0
]
},
"previous_thread_id": "f81acd41-8943-73b8-8a6b-9a2fab9400a6",
"next_thread_id": "a47a8181-e08c-71b8-8c9d-81ef58af0226"
},
"users": [
{
"id": "828aec20-b9c3-7700-80fb-c1e028342cc0",
"type": "customer",
"name": "Nadia Rahman",
"email": "nadia@shop.northwind.example",
"present": true,
"avatar": "avatar",
"visibility": "visibility",
"created_at": "2026-11-13T09:30:00Z",
"session_fields": [
{}
]
}
],
"properties": {},
"access": {
"group_ids": [
0
]
},
"is_followed": true
}
