Set routing status

Whether you take new chats.

You can set only your own status (agent_id is optional and must be yours).

POST/v1/agent/action/set_routing_status

Set routing status

curl -X POST 'https://app.staging.mlive.chat/v1/agent/action/set_routing_status' \
  -H "Authorization: Bearer $MLC_BOT_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
    "status": "accepting_chats"
  }'

const res = await fetch('https://app.staging.mlive.chat/v1/agent/action/set_routing_status', {
  method: 'POST',
  headers: {
    Authorization: `Bearer ${process.env.MLC_BOT_TOKEN}`,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    "status": "accepting_chats"
  }),
});
const data = await res.json();

Response200

{}

Specifics

Method URL	`POST https://app.staging.mlive.chat/v1/agent/action/set_routing_status`
Who can call it	Bots, with a bot token (`mlcb_`).
WebSocket action	`set_routing_status`, the same call over an open socket

Request body

application/json

statusstringrequired
One of accepting_chats, not_accepting_chats.
agent_idstring
Your own ID.

Response

200 · application/json

OK.

Errors

default