Ask for a person

While a bot has the chat, the visitor asks for a human agent.

POST/v1/customer/action/request_human

Ask for a person

curl -X POST 'https://app.staging.mlive.chat/v1/customer/action/request_human' \
  -H "Authorization: Bearer $MLC_CUSTOMER_TOKEN" \
  -H 'Content-Type: application/json' \
  -d '{
    "chat_id": "01937c6e-0000-7000-8000-000000000001"
  }'

const res = await fetch('https://app.staging.mlive.chat/v1/customer/action/request_human', {
  method: 'POST',
  headers: {
    Authorization: `Bearer ${customerToken}`,
    'Content-Type': 'application/json',
  },
  body: JSON.stringify({
    "chat_id": "01937c6e-0000-7000-8000-000000000001"
  }),
});
const data = await res.json();

Response200

{}

Specifics

Method URL	`POST https://app.staging.mlive.chat/v1/customer/action/request_human`
Who can call it	Visitors, with a customer access token (`mlcc_`).

Request body

application/json

chat_idstring

Response

200 · application/json

OK.

Errors

default