Unlimited agents and groups on Team, $29 per agent
Run a team of any size.
Invite by email, put people in groups, set chat limits and roles, and let supervisors keep an eye on live chats.
How a team is set up
Groups, roles and limits, from the Team page in Settings.
Owner, admin, agent
Owners and admins change settings; agents chat. Only an owner deletes data.
Groups
Sales, support, a language: send each chat to the group that should answer it.
Chat limits
Set how many chats each agent handles at once. New chats never go over it.
Invites
Invite by email, or share a join link.
Alerts for every agent
Each agent picks their own sounds and desktop alerts for new chats and transfers.
Alerts for every new chat
Each agent picks their own sounds and desktop alerts for new chats and transfers, so nobody misses a new one.
The count of unread chats shows in the browser tab, too.
