Starter
One small team answering the chat.
$15per agent a month, billed annually
$19 per agent billed monthly
Start free trialIncludes:
- Up to 5 agents
- 1 group
- 12 months of chat history
- 1 bot
- 3 webhooks
- Email support
Pay per agent. Chats and visitors are unlimited.
From $15 per agent a month billed annually, or $19 billed monthly. Try every Team feature free for 14 days, no card needed.
Plans and prices
Prices in US dollars, before tax. Every plan has unlimited chats and visitors.
Most picked
Team
Support teams with groups and a supervisor.
$29per agent a month, billed annually
$35 per agent billed monthly
Start free trialEverything in Starter, plus:
- Unlimited agents and groups
- Unlimited chat history
- Supervise live chats
- 5 bots
- Unlimited webhooks
Business & Enterprise
Larger teams, or a rollout with your own reviewers.
Talk to us
Priced for your team and your rollout
Talk to usEverything in Team, plus:
- Hands-on setup and training
- A named contact
- A faster support response
- Annual invoicing
- Security and data documents for your reviewers
What every plan includes
Routing, queue and transfers
Saved replies (shared and private), tags and notes
Reports and CSV export
Customer list and live visitors
Two-step sign-in
Sounds and desktop alerts
Delete customer data yourself
Coming soon, not in the price yet
AI reply suggestions and summaries
The chat in more languages
App integrations
Phone app
Who counts as an agent in the price
An agent is anyone on your team who answers chats. Your bots sit on the same team list and don’t count: each plan includes bot seats.
Questions about pricing
Compare the plansYour agents on Team
- Wei Ling Tan, admin
- Arif Hakim, agent
- Grace Lim, agent
What counts as an agent on a plan?
Anyone on your team who answers chats. Your own bots don’t count; each plan includes bot seats.
What happens after the 14-day trial?
The trial has every Team feature. When it ends, pick a plan and add a card. If you don’t, your account pauses and we keep its data for 30 days.
Can I change plans later?
Yes, any time. Moving up takes effect at once; moving down at the end of your billing period.
Do you charge per chat or per visitor?
No. Every plan has unlimited chats and visitors. You pay per agent only.
Is AI included in the price?
Not yet. AI reply suggestions are coming soon, and we plan to include them in Team and Business rather than charge per answer.
Is there a Business plan?
Talk to us and we’ll set it up with you. A priced Business plan arrives with AI reply suggestions and single sign-on.
Which currency are the plans billed in?
US dollars, by card. Talk to us if you need an invoice.
How much will a team of three pay on the Team plan?
Three agents on Team pay $87 a month billed annually ($1,044 a year), or $105 a month billed monthly. There are no setup fees.